Lodging Information

FAXED/MAILED RESERVATIONS
Reservations can be faxed to the SBC Housing Bureau at 317-684-2492.

Mailed reservations should be mailed to SBC Housing Bureau, One RCA Dome, Suite 100, Indianapolis, IN 46225-1060.

ACKNOWLEDGEMENTS
Acknowledgements will be sent after each booking, modification and/or cancellation of reservations. Please review all information for accuracy. If you do not receive an acknowledgement within 14 days, please contact the SBC Housing Bureau by email at housing@indianapolis.org or by fax at 317-684-2492. You will not receive a written confirmation from the hotel.

ROOM RATES/TAXES
To take advantage of the special SBC rates, please book your reservation by May 1, 2008. After that date, all unsecured rooms will be released and hotels may charge higher rates.

All rates are per room and are subject to 15% occupancy tax, (subject to change).

Special requests cannot be guaranteed; however, hotels will do their best to honor all requests. Hotels will assign specific room types upon check-in, based on availability.

GUARANTEE
All reservations require a valid credit card (this is the most efficient form of guarantee) or a check at the time reservation is made. Requests received without a valid guarantee will be returned and will not be processed. Credit card may be charged anytime after May 1, 2008, at the discretion of your confirmed hotel.

CHECK DEPOSITS
If you choose to mail a check, it should be made payable to SBC Housing Bureau/Indianapolis CVA in the amount of $200 and mailed along with your housing request form to the address provided above.

CANCELLATIONS
The SBC Housing Bureau must receive all cancellations no later than May 1, 2008 to avoid a penalty. Any cancellations received after May 1, 2008, will be assessed a $50 cancellation fee. The SBC Housing Bureau will be available to assist with housing changes/cancellations through May 28, 2008. Cancellations made after May 28 will incur one night's room and tax, charged by the confirmed hotel.